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WE'RE HERE FOR YOU

Get help with your pet

Whatever you need for your pet, BTAA has resources, programs, and people ready to help.ย 

REACH THE HELPLINE

Call. We'll guide you through it.

Available for any pet-related challenge. One conversation can change everything.

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Pet support programs

Financial hardship programs: food, temporary boarding, and low-cost care to keep your family together.

Lost & found

Lost or found a pet? We use Petco Love Lost โ€” a free, nationwide tool that makes reunions happen faster.

Surrendering a pet

Not sure what to do? Learn about your options and our surrendering process.

Vet & spay/neuter

Affordable veterinary services and spay/neuter surgery to keep your pet healthy.

Emergency care

After-hours emergency? Find out who to call for immediate help.

The helpline

Wondering where to start? One call connects you to support for any pet challenge.

AFFORDABLE CARE

Veterinary & spay/neuter services

Compassionate, high-quality care to keep your pet healthy and happy. Spay/neuter prices include a brief exam, anesthesia, surgery, and pain control. Dog services also include a nail trim.ย 

Please note: these services do not include our TNR program for community cats. A $20 deposit is required, and please have your dog’s weight ready for accurate pricing.

Spay
$80
Neuter
$70
0 - 30 lbs
$110
31 - 50 lbs
$125
51 - 75 lbs
$135 - 165
76 - 100 lbs
$160 - 195
101+ lbs
$200 - 220

Check-in is 7:30โ€“8 a.m. A $20 deposit is required, and checks are no longer accepted. Add-on vaccinations are available from $10. Ask about free or low-cost options if you need them.

SUPPORT PROGRAMS

Help to keep your pet at home

From financial assistance to behavior guidance, BTAA has programs to help your pet stay right where they belong โ€” with you.

Pets for life

Free spay/neuter, vaccines, food, and supplies brought directly to the community through door-to-door outreach.

Temporary loving care (TLC)

Emergency short-term boarding for families moving through temporary hardship.

HOPE pet food bank

More than 5 tons of pet food given out each year. No questions asked, food is there when you need it.

Spay & neuter vouchers

Income-qualified assistance for spaying or neutering your cat or dog, often issued the same day.

Vaccine & wellness clinics

Low-cost vaccine and wellness clinics held throughout the year for preventive care.

Behavior support

Guidance and resources for common behavior challenges, so small issues don't become big ones.

Not sure which program fits? Call the Helpline at 208-265-7297 ext. 107 and we’ll point you in the right direction.

Lost & found pets

Quick action helps reunite pets with their families.
A lost pet is stressful, but quick action and a caring community make all the difference. Check our lost and found directory and follow the steps for a quick reunification when a pet goes missing.
REUNITE

Lost or found a pet

Quick action and a caring community are the keys to a happy reunion. Here’s exactly what to do.
I LOST A PET

Bring them home

I FOUND A PET

Help them find their way

ANIMAL CARE

Community cats

Caring for the cats who live among us.
Community cats live among us, occupying porches, backyards, alleys, barns and neighborhoods, solo or in groups. Without a home address of their own, these “neighborhood cats” are cared for through community programs like Trap-Neuter-Return rather than being brought into the shelter.
ANIMAL CARE

Trap-Neuter-Return (TNR)

A humane approach to community cat populations.

Cats are humanely trapped, spayed or neutered, vaccinated, and returned to their outdoor homes. TNR stabilizes cat populations, improves their health, and reduces shelter intake. For community cats, “return to field” is the best possible outcome.
ANIMAL CARE

Don't kitnap the kittens

Sometimes the best help is to wait.

When we find a litter of kittens, our first impulse is to help, but many kittens don’t need us yet. The goal is to keep kittens with their mom as long as possible instead of creating orphans. If they look healthy, wait to see if mom returns. The best place for tiny kittens is with their mother, whose milk gives them antibodies formula can’t.
KNOW YOUR OPTIONS

Surrendering a pet

We know this is one of the hardest decisions a pet owner can face. Whatever the reason, we’re committed to working with you to find the best possible outcome for your pet.

Before you surrender, consider the alternatives. Our Helpline and the Home to Homeโ„ข program may be able to help. Home to Homeโ„ข lets you rehome your pet directly to a new family, on your own terms, without a care center stay.

Call us first. Before scheduling a surrender, reach the Helpline at 208-265-7297 ext. 107. We may be able to help you keep your pet or find a gentler path forward.

What to bring at drop-off

Owner surrender fees

A small fee helps subsidize the cost of care, medical treatment, and rehoming.
Dog
$100
Litter of Puppies (2+)
$100
Cat
$30
Litter of Kittens (2+)
$50
AFTER-HOURS EMERGENCY

Is it an emergency?

If your pet needs immediate help outside normal veterinary hours, don’t wait, contact Family Pet Urgent Care right away.

Family Pet Urgent Care

COME SEE US

Visit the BTAA animal care center

Prefer to talk in person? Our team is here to help you find the right resource face-to-face. Stop by during open hours, no appointment needed to ask a question.

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870 Kootenai Cutoff Rd.
Ponderay, ID 83852
208-265-7297

Still not sure where to start? That's okay.